First order? Text WELCOME to (202) 948-6152 for 15% off
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First order? Text WELCOME to (202) 948-6152 for 15% off
Got Questions?

Frequently asked

Everything you need to know about ordering, delivery, I-71 compliance, and what to expect. Still have questions? Text us.

How Ordering Works
How do I place an order?

Browse our menu and text us at (202) 948-6152 with your order. You can also just text us what you are looking for and we will guide you from there.

Once we confirm your order and delivery address, we will give you an estimated arrival time and get it moving your way.

Tip: First-time customer? Text WELCOME for 15% off your first order.
Can I order online without texting?

You can browse our full menu online, but orders are placed by text. This lets us confirm product availability in real time, coordinate delivery logistics, and make sure you get exactly what you want.

Most customers find texting faster than any checkout flow anyway -- you get a real person who can answer questions and confirm your order in seconds.

What happens after I text my order?

We confirm availability, send you a total with the donation amount, and lock in your delivery address. Once you confirm, we dispatch a team member your way.

You will receive updates as your order gets closer. Most deliveries arrive in 45-60 minutes from when you confirm.

Can I change or cancel my order after placing it?

Changes and cancellations are easy to accommodate before your order has been dispatched -- just text us as soon as possible. Once a driver is en route, we may not be able to make changes, but we will always try to work with you.

If something arrives wrong or is not what you expected, let us know immediately and we will make it right.

I-71 Compliance & the Donation Model
What is DC Initiative 71 and how does it work?

DC Initiative 71 was passed by Washington DC voters in 2014. It permits adults 21 and older to possess up to two ounces of cannabis and to transfer (gift) up to one ounce to another adult without a retail sale being involved.

Under I-71, businesses can operate a gifting model where customers make a donation and receive cannabis as a gift -- rather than purchasing cannabis directly. Urban Flavors DC operates fully within this framework.

Important: This model is specific to Washington DC. I-71 gifting is not available in Maryland or Virginia.
What does "donation model" mean exactly?

Instead of paying a retail price for cannabis, you make a suggested donation for the product you select. The donation amounts are listed transparently on our menu. In exchange, you receive the cannabis product as a gift.

The amounts on our menu reflect the fair market value of the products. You know exactly what you are donating before you confirm your order -- no hidden fees, no surprises at the door.

Is this actually compliant with DC law?

Yes. Urban Flavors DC has operated under DC Initiative 71 since 2017. We follow all I-71 guidelines including ID verification at every delivery, staying within gift quantity limits, and operating only within Washington DC.

We are DC's highest-rated I-71 compliant delivery service with 1,941 verified reviews on Where’s Weed and nearly a decade of operation.

Age & ID Requirements
What is the age requirement?

You must be 21 or older. No exceptions. This applies to both placing an order and receiving a delivery. If our delivery team cannot verify your age at the door, we cannot complete the delivery.

What ID do I need to show at delivery?

We accept any valid, government-issued photo ID that shows your date of birth:

  • DC, Maryland, or Virginia driver's license
  • Any US state driver's license or state ID
  • US passport or passport card
  • US military ID

Expired IDs are not accepted. Your ID must be physical -- we cannot accept digital photos of your ID on a phone screen.

What if I cannot find my ID at delivery?

If you cannot present a valid photo ID when our driver arrives, we cannot leave the order. Our drivers are trained to verify ID for every single delivery -- no exceptions.

If this happens, text us immediately. We can often hold your order and retry the delivery once you locate your ID, depending on timing and driver availability.

Delivery
How long does delivery take?

Most deliveries arrive in 45 to 60 minutes from when you confirm your order. During peak hours (evenings and weekends) delivery times may be slightly longer -- we will always give you an honest ETA when you confirm.

If there is ever a delay, we will proactively text you an update.

What areas do you deliver to?

We deliver throughout Washington DC -- including Capitol Hill, Shaw, Georgetown, Dupont Circle, Columbia Heights, H Street Corridor, Adams Morgan, U Street, Logan Circle, Petworth, Navy Yard, Brookland, and more.

We do not deliver to Maryland or Virginia. I-71 gifting applies only within DC limits. Check our delivery areas page for a full neighborhood list.

Do you deliver to apartments and hotels?

Yes -- we deliver to apartments, condos, homes, and hotels throughout DC. For apartments with secure access, please be ready to buzz our driver in or meet them in the lobby. For hotels, we recommend meeting our driver in the lobby.

Just include your building name, unit or floor number, and any access code or buzzer instructions when you confirm your order.

What are your hours?

We are open Monday–Saturday 7AM to 11PM, and Sunday 8AM to 10PM. Last orders are accepted 30 minutes before close to ensure timely delivery.

Holiday hours may vary -- if there is a change, we will post it in our offer bar and confirm when you text us.

Payment
What payment methods do you accept?

We accept the following payment methods at the time of delivery:

  • Cash (exact change appreciated)
  • Zelle
  • Cash App
  • Apple Pay
  • Venmo

Payment is always made at delivery -- we never ask for pre-payment before your order arrives.

Is there a minimum order amount?

There is no strict minimum order, but text us what you are interested in and we will confirm if we can accommodate. Most customers find our bundles and deals offer great value -- check the Daily Deals page.

Is there a delivery fee?

Yes, one flat $20 delivery fee. It is shown in your cart and at checkout before you place the order, so there are no surprises at the door.

Products & Quality
How do you ensure product quality?

Every product on our menu has been reviewed and vetted by our team before we stock it. We do not add products just to pad the catalog -- we carry things we would personally stand behind.

We regularly update and rotate our menu to reflect what is fresh, what is in demand, and what consistently delivers on quality.

What if a product I want is out of stock?

Text us and let us know what you are looking for. We can check real-time inventory, suggest a similar product that is in stock, or let you know when the item you want is expected to come back.

Our online menu is updated regularly, but texting us directly is the fastest way to confirm availability.

What if something in my order is wrong or not what I expected?

Text us immediately at (202) 948-6152. We take order accuracy seriously and will work with you to make it right -- whether that means a replacement, adjustment, or credit toward your next order.

Privacy & Discretion
Is my information kept private?

Absolutely. We collect only the information needed to fulfill your order -- your name, delivery address, and contact number. We do not sell your data or share it with third parties.

Text conversations with our team are used only to process your order and communicate with you.

Are deliveries discreet?

Yes. Our drivers arrive in regular vehicles, packages are unmarked, and there is nothing to indicate what is being delivered. We operate professionally and quietly -- just like any other delivery service in DC.

Still have a question?

Text us directly -- a real person responds, usually within a few minutes.

Text (202) 948-6152

Ready to order?

Browse our menu and text us your selection. 45-60 minute delivery across all of DC.

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Urban Flavors DC
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Age Verification

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Urban Flavors DC operates under I-71 DC gifting laws. Must be 21+ to view this site.