Terms & Conditions

Effective as of May 09, 2021.
Updated Dec 04, 2024.

Welcome to Urban Flavors DC (“we,” “us,” or “our”). By using our services, including our cannabis delivery platform, website, mobile application, or communication channels, you agree to comply with these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our services.

1. Eligibility

a. Legal Age

You must be at least 21 years old to use our services. We require a government-issued ID for age verification. By accessing our services, you confirm that you meet this requirement.

b. Legal Compliance

Our services comply with Washington, D.C. cannabis laws. It is your responsibility to ensure compliance with local and federal laws regarding cannabis possession and use.

2. Orders and Delivery

a. Order Placement

All orders must be placed through our approved platforms. You agree to provide accurate and up-to-date information during the ordering process.

b. Delivery Policy

  • Orders are only delivered to eligible individuals who provide proper identification upon delivery.
  • We reserve the right to refuse delivery if valid identification is not presented or if the recipient appears intoxicated.
  • Delivery windows are estimates and may vary due to factors beyond our control.

c. Payment

All payments must be completed using approved methods. By completing a purchase, you authorize us to process your payment. Prices are subject to change without notice.

3. Use of Services

a. Personal Use Only

Our services and products are intended for personal use only. Resale or distribution of our products is strictly prohibited.

b. Prohibited Activities

You agree not to:

  • Use our services for illegal or unauthorized purposes.
  • Interfere with the operation of our platforms or engage in fraudulent activities.
  • Share your account information or access with others.

4. Marketing and Communications

a. Text Messaging

By providing your phone number, you consent to receive transactional and promotional messages via SMS. Our messaging complies with Application-to-Person (A2P) standards:

  • You can opt-out at any time by replying STOP to any message.
  • Message and data rates may apply.

b. Email and Social Media

You may receive marketing communications via email and social media. You can unsubscribe using the provided links in our communications.

c. Consent to Marketing

By using our services, you consent to our use of your information for marketing purposes as outlined in our Privacy Policy.

5. Refunds and Cancellations

a. Refund Policy

Due to the nature of our products, all sales are final. Refunds will only be issued if:

  • An incorrect item was delivered.
  • The product is defective or damaged during delivery.

b. Cancellations

Orders may be canceled before they are dispatched for delivery. Once dispatched, cancellations are not permitted.

6. Limitation of Liability

Urban Flavors DC is not liable for:

  • Misuse of cannabis products.
  • Delivery delays caused by unforeseen circumstances.
  • Any harm resulting from non-compliance with local cannabis laws.

Our liability is limited to the amount paid for your purchase.

7. Intellectual Property

All content on our platforms, including logos, text, graphics, and software, is owned by Urban Flavors DC and protected by intellectual property laws. Unauthorized use is prohibited.

8. Modifications to Services and Terms

We reserve the right to modify or discontinue any aspect of our services at any time. These Terms may also be updated periodically, and continued use of our services constitutes acceptance of the updated Terms.

9. Termination of Services

We reserve the right to terminate your access to our services for any violation of these Terms or any fraudulent, abusive, or illegal activity.

10. Governing Law

These Terms are governed by the laws of Washington, D.C. Any disputes will be resolved in accordance with local jurisdiction.

11. Contact Information

If you have questions or concerns about these Terms, please contact us:

By using Urban Flavors DC, you agree to these Terms and Conditions. Please review them periodically for updates.